Yes, an online doctor or provider on Sesame can write or refill a prescription during your telehealth visit. Clinicians on Sesame can prescribe medications to help treat infections, UTIs, anxiety, depression, allergies, high blood pressure, erectile dysfunction, and more.

If medication is prescribed during your online visit, your provider will send your prescription to your preferred pharmacy for same-day pickup.

Note that providers on Sesame cannot prescribe controlled substances.

Sesame providers can prescribe a wide variety of prescription medications, including antibiotics, antidepressants, allergy medications, blood pressure medications, birth control, and more. However, they are not able to prescribe controlled substances, such as stimulants, opioids, or benzodiazepines.

Please keep in mind that all prescriptions are issued at the discretion of your provider. If your provider decides a prescription is not necessary, the appointment is not refundable.

You can get care online for a wide range of health needs on Sesame, including:

• Prescription refills
• Urgent care visits (cold & flu, UTIs, COVID, sinus infections, back pain, nausea, sports injuries, wound care, etc)
• Primary care visits (doctor’s notes, chronic conditions such as allergies, asthma, diabetes, etc)
• Weight loss
• Dermatology (acne, eczema, rashes, etc.)
• Sexual health (BV, ED consults, at-home STD test kit, etc.)
• Women’s health (birth control, vaginal infections, yeast infections, menopause, PCOS, etc.)
• Mental health (therapy and psychiatry for anxiety, depression, insomnia, PTSD & more)
• Pediatrics (ear infections, strep throat, pink eye, etc.)
  
  If you are experiencing a medical emergency, do not use telemedicine. Instead, call 9-1-1 or go to your nearest emergency room immediately.

After you book an online doctors visit, you will receive an email with a link to join the video appointment. You will also be able to access this link in another reminder email you will receive 30 minutes prior to the appointment start time, as well as within your account.

Sesame works via a weblink. There is no need to download any software to have a telehealth appointment on Sesame. Sesame works on all modern web browsers.

After you book your appointment, you’ll receive a video link via text and/or email. Simply click that link at your scheduled appointment time to join your video visit.

You can join your appointment using your smartphone, tablet, or computer.

• On a smartphone or tablet: Download the Sesame Care app for the best experience.
• On a computer: Just use a web browser like Chrome, Safari, Edge, or Firefox.
  
  While Sesame supports face-to-face video communications, turning on your video is not required if this makes you uncomfortable.

It depends on your needs. Virtual care (telemedicine) is convenient for discussing symptoms, prescriptions, and general concerns.

However, some health appointments, like physical exams or certain lab tests, require an in-person visit. If you're not sure what type of medical care to book, start with a virtual visit through Sesame! Your provider can advise if in-person care is needed.

Doctors on Sesame may be able to treat or diagnose medical conditions requiring urgent care, such as rashes, pink eye, urinary tract infections, yeast infections, sinus infections, sore throat, STDs, and more with online urgent care visits.

However, if you are experiencing a medical emergency, call 9-1-1 or go to the nearest emergency room immediately.

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