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About Online urgent care

Online urgent care is a telehealth service that allows you to speak with a licensed health care provider over video about non-emergency medical needs. Walk-in urgent care clinics are notorious for their long wait times. A video visit allows you to get the care you need within a few minutes of booking your appointment. Urgent care is suitable for conditions that, while uncomfortable, do not require emergency room care.

All you need for an online urgent care appointment on Sesame is a reliable internet connection and a place that you feel safe and secure (discussing medical information in public is never a good idea). Sesame does not work with health insurance plans or health plan providers, instead we connect you directly to medical care providers all from the comfort of your home.

Note: Sesame's online urgent care service is available in all 50 states and Washington D.C.

Urgent Care Conditions

Some conditions that can be diagnosed and treated during an urgent care video visit include:

This is not a complete list of all conditions and concerns that can be treated during an online urgent care visit, though they are among the most common.

Urgent care visits are appropriate for medical conditions that need attention as soon as possible but do not require emergency care. You should not book an online urgent care appointment for a routine check-up or for preventative care.

If you are experiencing any of the following symptoms, you should call 9-1-1 and seek emergency medical immediately:

  • Chest pain
  • Shortness of breath
  • Difficulty breathing
  • Choking
  • Sustained bleeding that won’t stop
  • Persistent or severe vomiting
  • Vomiting blood
  • Head or neck injuries
  • Loss of consciousness and fainting
  • Sudden dizziness or weakness
  • Severe stomach or abdominal pain
  • Severe sudden pain in the body

These are signs of a medical emergency and require immediate care. Do not seek urgent care if you are experiencing any of the following, call 9-1-1 or get to the nearest emergency room immediately.

Urgent Care Treatment

Health care providers who offer urgent care services on Sesame can prescribe medication when appropriate. Although an urgent care appointment is not a guarantee for a prescription, many conditions treated via urgent care are treated with a course of prescription medication.

Common drugs prescribed during urgent care visits include:

Antibiotics: Antibiotics are a type of antimicrobial drug used to treat bacterial infections. These drugs can be used for the treatment of humans and animals. A course of antibiotic treatment will kill bacteria in the body which will treat the infection while preventing the invasive microbes from spreading.

Examples of antibiotic medication include:

Antivirals: Antivirals are a type of drug used to treat viral infections like the flu. These drugs are also used to treat conditions caused by viral infections like shingles, cold sores, genital herpes, and chickenpox. Antiviral drugs generally work by keeping the virus from replicating and infecting healthy cells. This slows an ongoing infection and provides symptom relief.

Examples of antiviral medication include:

Providers on Sesame can prescribe a wide range of medications used to treat infections, allergies, pain, and more. Note that all prescriptions are at the discretion of your provider and providers on Sesame cannot prescribe controlled substances or narcotics.

In-person vs. Online

Not sure if you should get urgent care in person or online? Online health care marketplaces like Sesame make it easier than ever to see an urgent care provider over video. This means that you can get the care you need right away without ever leaving your home. During an online appointment, you can discuss your symptoms, get a visual examination of your physical symptoms, and screen for certain conditions.

In some cases, you may need to book an in-person visit for a definitive diagnosis. If follow-up testing, blood work, or a physical examination is required, your provider will tell you how to proceed. Certain STIs, for example, can only be diagnosed via a blood test. This will require a visit to a clinic. If an in-person or follow-up appointment is needed, your provider will discuss the next steps with you.

Sesame FAQs

Frequently asked questions about urgent care on Sesame

If you are in need of medical care for a non-life-threatening condition, you should check in with a doctor as soon as you can. Addressing a condition or symptom early can help your doctor get ahead of it and craft a treatment plan that fits your specific medical needs. If you're experiencing a life-threatening condition, call 911 immediately or visit an emergency room.

Worried you have a broken bone? Looking for information on this year's flu shot? Searching for an affordable DOT physical? Look no further than Sesame for a video urgent care consult!

Online urgent care offers patients quick and efficient care for a variety of conditions. It cuts out the long lines and lengthy check-in procedures that make trips to the local in-person clinic a hassle and gets you the relief you need quickly and affordably.

Save up to 60% on emergency care services by booking a video consult on Sesame, where you can connect with a real doctor licensed to treat urgent conditions for a simple cash price - no hidden fees or copays.

Come prepared to discuss any symptoms or conditions you may be experiencing, as well as any questions you may have for your doctor. During your visit, your doctor will likely ask about your medical history, your symptoms, or any underlying conditions, as well as any medication you may currently be taking.

Sesame's online urgent care is available in:

  • Alabama
  • Alaska
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Washington
  • West Virginia
  • Wisconsin
  • Wyoming
  • Washington, D.C.

You can book Sesame's online urgent care service in all 50 states, plus Washington D.C.

Sesame online urgent care is available 24/7 in all 50 states and can be used whenever you need to talk to a health care provider about non-emergency health issues, such as allergies, the cold or flu, rashes or certain infections. During the appointment, your clinician will assess your symptoms and provide a treatment plan, which may include a prescription if deemed clinically necessary.

If your health care provider determines that you are experiencing the symptoms of a medical condition that requires prescription medication, they can write a prescription for you over Sesame. Please note that they will not prescribe certain drugs, such as narcotics or medications that have been designated controlled substances through telehealth. Otherwise, many of the prescriptions available in an office setting or urgent care can be prescribed if your clinician deems it appropriate.

Book a video visit on based on the health care you need, and pick up a new prescription or existing prescription refill at a pharmacy of your choice. If you don’t want to go pick up a prescription in-person, many pharmacies offer a prescription mail service for home delivery. Your medication will be shipped directly to you. Browse services on Sesame, set up an appointment with a real doctor at your convenience, and get the care you need. It’s simple, convenient, and affordable. Book a visit today!

Booking an appointment with a doctor or nurse online is typically the fastest way to get a prescription! Sesame offers same-day online doctor prescription and prescription refill appointments with board-certified healthcare professionals. If deemed clinically necessary, Sesame providers can provide prescriptions and prescription refills for most non-controlled substances. They can also provide you with a doctor’s note if necessary.

Most online prescription and prescription refill appointments take around 15 minutes, and providers are able to send a prescription to a pharmacy of your choice right after your appointment.

Sesame is able to prescribe a wide range of common medications for conditions like infections, diabetes, asthma, hypertension, high cholesterol, and more. However, we are unable to prescribe controlled substances and medications that are at risk for abuse.

If you are looking for medication for a mental health condition, are in stable condition, and do not need psychiatric care, book an online mental health medication visit on Sesame to discuss treatment options with a licensed health care provider.

If you have been referred to a psychiatrist or are in need of psychiatric care, book an online psychiatrist appointment to talk about your concerns and the best treatment plan for you.

Please note that prescriptions are always at the discretion of your provider. Provider appointments are designed to evaluate your condition and craft a treatment plan that works for you. If your appointment does not result in a prescription, your appointment is non-refundable.

Yes. Sesame offers a range of follow-up care, services, and specialist consults at clear, affordable prices. Get an MRI or X-ray for your sprained wrist. Talk to a therapist about how you're feeling. Or find a dermatologist to treat your rash. From primary care and prescription refills to dermatology and dentistry, clinicians on Sesame can help you treat and manage just about any condition.

Unless stated otherwise in your appointment, if you need a follow-up appointment, you will need to book and pay for that separately.
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