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The mission at Sesame is simple: make it easier and more affordable for Americans to see health providers. We believe in knowing how much an appointment will cost before you walk into the waiting room.
Terms · Privacy

Privacy Policy

Effective January 6, 2019

Overview

Your access to, and use of the EasyCare Health, LLC (d/b/a Sesame) (“Sesame”) services which include this web site (www.sesamecare.com) and the information, products and services that we provide to you and other users through this web site, as well as the mobile applications (“Sesame App(s)”) provided by us in connection with our products and services (collectively, the “Sesame Services”) is subject to the Sesame Services Terms of Service and this Privacy Policy.
Sesame has created this Privacy Policy to explain what information we gather from you when you use the Sesame Services, how we may use this information, the security approaches we use to protect your information, and how you can access and request modification of certain information that we may store about you. Please note that this Privacy Policy applies only to information collected via the Sesame Services – it does not apply to information you disclose to Sesame through other means. This Privacy Policy is incorporated and made part of the Sesame Services Terms of Service.

Your Acceptance of This Privacy Policy and Changes to It

By accessing, viewing or otherwise using any Sesame Service, you consent to the collection and use of your information by Sesame in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, you may not use any Sesame Service. Sesame reserves the right to change, modify, add or remove portions of this Privacy Policy at any time, without prior notice. Changes take effect on the date that appears on the revised Privacy Policy. If you use the Sesame Service following a change in this Privacy Policy, your use will be understood to signal that you accept and agreed to be bound by the changes. Accordingly, we urge you to review this Privacy Policy frequently for changes.

What information do we collect?

We collect personally identifiable information (“Personal Information”) and other non-individually identifiable information from you when you register on the Sesame Services, respond to communication such as e-mail, or otherwise use the Sesame Services in any manner.
To participate in certain features of the Sesame Services, you will be required to provide certain Personal Information. For example, when registering as a user on any Sesame Service, we may ask you for your name, e-mail address, birth date, mailing address, zip code, phone number, credit card information or other Personal Information. You may, however, visit portions of the Sesame Services without providing any Personal Information.
We may collect and use mobile device identifiers, IP addresses and session identifiers to analyze trends, to administer the Sesame Services, to track user activities, to infer user interests, and to otherwise induce, deduce, and gather information about individual users and market segments.
Like many web sites and certain mobile apps, we use and may allow third party service providers to use "cookies" or other tracking technologies to enhance your experience and gather information about visitors and visits to the Sesame Services. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
We may also collect and store certain other personally non-identifiable information. This information is collected passively using various technologies, and cannot presently be used to specifically identify you.

How do we use your information?

We may use the Personal Information and other data we collect from you when you register, purchase services, respond to a survey or marketing communication, access or view the Sesame Services, or use certain other Sesame Service features in the following ways:
You understand and agree that if you are using any Sesame Service from a country outside the United States and provide Personal Information to the Sesame Service, you will be authorizing and consenting to the transfer of Personal Information about yourself to the United States. You understand that the privacy laws of the United States may be different from and not as comprehensive or protective as those in your country, and you agree that the transfer of your Personal Information to the United States occurs with your consent. Personal Information collected on the Sesame Service may be stored and processed in the United States or abroad.

Do we disclose the information we collect to outside parties?

You understand and agree that we can disclose your Personal Information and other data to third parties, as follows:

Correcting and Updating Your Personal Information

You can correct or update your Personal Information by re-registering or by contacting us by e-mail at security@sesamecare.com. It may take us up to 30 days to process your request.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser or mobile device that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. Cookies help us in many ways to make your use of the Sesame Services more enjoyable and meaningful, such as understanding usage patterns and improving functionality of the Sesame Services. For instance, we use cookies to help us understand your preferences based on previous or current Sesame Services activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about Sesame Services traffic and Sesame Services interaction so that we can offer better Sesame Services experiences and tools in the future.
We may contract with third-party service providers to assist us in better understanding our Sesame Service visitors. For example, we use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help us analyze how users use the Sesame Services and enhance your experience when you use the Sesame Services. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/.
If you are using our website, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you are accessing our mobile app, you can choose to change your permissions and settings on your mobile device. Each browser and device is different, so look at your browser or devices Help or Settings menu to learn the correct way to modify them. If you turn cookies off or disable certain permissions, you won't have access to many features that make your Sesame Service more efficient and some of our services will not function properly.

“Do Not Track”

Our Sesame Services currently do not respond to “Do Not Track” (DNT) signals.

Safeguarding Your Personal Information Privacy and Third Party Links

Sesame follows generally accepted industry security standards to safeguard and help prevent unauthorized access and maintain data security of Personal Information. However, no commercial method of information transfer over the Internet or electronic data storage is known to be 100% secure. As a result, we cannot guarantee the absolute security of any Personal Information submitted to or otherwise collected during your use of any Sesame Service. Accordingly, you understand and agree that you transmit all data, including Personal Information, to us at your own risk.

Privacy and Third Party Links

This Privacy Policy applies solely to information collected by the Sesame Service through our web site located at sesamecare.com and the mobile application(s) we make available. In an attempt to provide you with increased value, we may include third party links on the Sesame Services. This Privacy Policy does not apply to the third party sites and services that are accessible through these links and we suggest that you contact the operator of the third party service to obtain details about their privacy policies. We have no responsibility or liability for the content and activities of these linked sites or services. Nonetheless, we seek to protect the integrity of the Sesame Services and welcome any feedback about these linked sites (including if a specific link does not work).

Exclusions

This Privacy Policy shall not apply to any unsolicited information you provide to us through the Sesame Services or through any other means. This includes, but is not limited to, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and we shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

Children’s Privacy

The Sesame Service is intended only for use by adults, either for themselves or on behalf of their minor children. We do not knowingly collect information directly from children under the age of thirteen. If you have reason to believe that a child under the age of 13 has provided Personal Information to us through the Sesame Service, please contact us, and we will endeavor to delete that information from our databases.

Retention of Your Personal Information

We will store the Personal Information you provide for as long as we believe is necessary or appropriate (i) to carry out the purpose(s) for which we collected it, or (ii) to comply with applicable laws, contracts, or other rules or regulations.

Questions and Feedback

We welcome your questions, comments, and concerns about the Sesame Services. Please send us any and all feedback pertaining to the Sesame Services to security@sesamecare.com.
The information contained in this Privacy Policy is subject to change without notice.
EasyCare Health, LLC Data Controller
Michael Botta
mike@sesamecare.com
EasyCare Health, LLC Data Protection Officer
Michael Botta
mike@sesamecare.com