Mental health

Therapy, doctor visits, and prescription refills
Why are Sesame prices so good?
Connect directly with quality therapists, doctors, and clinicians for care on your schedule. No membership fees. No insurance needed.
Therapy
Connect directly with a licensed therapist to get help navigating life's challenges. Feeling better starts here.
  • Video therapy session
    • Therapy session
    • Prescription
  • Video couples therapy session
    Struggling in your relationship? Start healing together today. Couples therapy is a healthy part of any relationship — even the ones that last for 70 years.
    • Therapy session
    • Prescription
Doctor visit
Unlike therapists, doctors and clinicians can prescribe medication as part of a treatment plan.
  • Video mental health consult
    • Symptom assessment
    • Prescription, if recommended
    • In-person mental health consult
      • Symptom assessment
      • Prescription, if recommended
      Prescription refill
      Connect with a doctor to refill a prescription and discuss how medication plays a part in your treatment plan. Pick up at a pharmacy of your choice. Yep, it’s that simple.
      • Video prescription refill
        Don’t spend your whole day getting a refill for something simple like anti-depressants.
        • Symptom assessment
        • Prescription, if recommended
        • Prescription for controlled substances
      • In-person prescription refill
        Book an in-person visit if your refill requires you to see a doctor first.
        • Symptom assessment
        • Prescription, if recommended
        • Cost of medication
      Frequently asked questions
      About Sesame

      What is Sesame?

      Sesame is a direct-to-patient healthcare company that puts power back in the hands of people, not systems, so that everyone can access quality care at clear, upfront prices.

      Why is Sesame different?

      Sesame is the first direct-to-patient care marketplace that connects patients with real, quality doctors.

      Are doctors on Sesame board-certified?

      Yes, all doctors on Sesame are board-certified.

      Does Sesame work with insurance?

      Sesame services are paid directly, separate from health insurance.

      If your insurance includes a health savings account (HSA) or flexible spending account (FSA), you can use your funds from these accounts to pay for care on Sesame. Some of these plans include a debit card you can use to pay up front, and others require you to submit your receipt after your purchase.

      If your insurance includes out-of-network coverage and/or a deductible, you may be able to submit your receipt from Sesame for reimbursement. Eligibility is determined by your insurance company and will vary depending on your plan. Our team is here to help you - call us at 1 (877) 947-6411 with any questions.

      Is my payment and medical information safe?

      Sesame uses Stripe, the most trusted, secure third-party payment platform in the world. Stripe is used by large technology platforms like Lyft, Etsy, and Open Table.

      Stripe keeps your payment information for all future purchases on their secure servers and no one else receives access to your payment information.

      Sesame’s systems and platforms are all HIPAA compliant.

      What is Sesame’s cancellation policy?

      Sesame's no worries cancellation policy makes booking, cancelling, and rescheduling easy. Cancel up to 24 hours before your appointment and get a full refund. No questions asked.


      We are unable to offer refunds for the following:

      1. No-shows
      2. Requests within 24 hours of your appointment time
      3. Requests to prescribe a particular medication or complete particular paperwork that are not accepted
      4. Surgical procedures with confirmed scheduling
      5. Lab must be completed within 7 days of purchase. Sesame cannot issue a refund after the 7 day window.

      While Sesame has a strict 24-hour cancellation policy, if you do make a same-day appointment by mistake and need to cancel, Sesame will refund you if you cancel within one hour of completing the purchase.

      Email us at support@sesamecare.com or call us at 1 (877) 947-6411 between 9 AM and 6 PM Eastern, Monday through Friday. We'll resolve your questions as quickly as we can.

      You name it. We treat it.
      Doctors on Sesame can diagnose, treat, and manage just about anything.