Yes! Sesame offers convenient and affordable telehealth visits with licensed health care providers across the country so you can talk through any concerns or questions you may have from the comfort of your own home. Doctors on Sesame can diagnose health conditions, write prescriptions, and offer referrals when needed.

Some preventative care services DO require an in-person appointment. Blood work and some screening exams need to be conducted in person rather than over video. Full physical exams also require an in-person appointment.

If you have concerns about your health or wellness, or want to talk through what kind of screening tests you should undergo, talk to a health care provider over video to get the answers you need right away.

It depends on your needs. Virtual care (telemedicine) is convenient for discussing symptoms, prescriptions, and general concerns.

However, some health appointments, like physical exams or certain lab tests, require an in-person visit. If you're not sure what type of medical care to book, start with a virtual visit through Sesame! Your provider can advise if in-person care is needed.

To book an online doctor appointment on Sesame, simply use our search bar to look up your health concern (such as "prescription refill", "weight loss", or "UTI").

From there, simply browse providers, choose a time that works for you, and book your appointment. You’ll receive a booking confirmation with a link for your video visit, which you can join from your desktop, tablet or smartphone.

If your provider prescribes medication as part of your treatment plan, they’ll send it to your preferred pharmacy for same-day pickup.

After you book a video appointment, you will receive both an initial confirmation and a reminder via email and text.

There are three ways in which a video visit can be accessed:

• Select "Join virtual appointment" from the booking confirmation email.
  
• If you have an existing account or created one at purchase, log in at sesamecare.com, navigate to 'My appointments,' and select "Join virtual appointment."
  
• Click the link in the text message sent to you 15 minutes prior to your scheduled appointment time.
  

We suggest using Google Chrome, Firefox, or Safari to connect to your visit.

After you book your appointment, you’ll receive a video link via text and/or email. Simply click that link at your scheduled appointment time to join your video visit.

You can join your appointment using your smartphone, tablet, or computer.

• On a smartphone or tablet: Download the Sesame Care app for the best experience.
• On a computer: Just use a web browser like Chrome, Safari, Edge, or Firefox.
  
  While Sesame supports face-to-face video communications, turning on your video is not required if this makes you uncomfortable.

Yes, physicians on Sesame can prescribe a wide range of medications, which can be useful for infections, allergies, and other acute ailments. Please note that they will not prescribe certain drugs, such as narcotics or medications that have been designated controlled substances through telehealth.

Otherwise, many of the prescriptions available in an office setting or urgent care can be prescribed if your clinician deems it appropriate.