Sesame FAQs

Frequently asked questions about urgent care on Sesame

If you are in need of medical care for a non-life-threatening condition, you should check in with a doctor as soon as you can. Addressing a condition or symptom early can help your doctor get ahead of it and craft a treatment plan that fits your specific medical needs. If you're experiencing a life-threatening condition, call 911 immediately or visit an emergency room.

Worried you have a broken bone? Looking for information on this year's flu shot? Searching for an affordable DOT physical? Look no further than Sesame for a video urgent care consult!

Online urgent care offers patients quick and efficient care for a variety of conditions. It cuts out the long lines and lengthy check-in procedures that make trips to the local in-person clinic a hassle and gets you the relief you need quickly and affordably.

Save up to 60% on emergency care services by booking a video consult on Sesame, where you can connect with a real doctor licensed to treat urgent conditions for a simple cash price - no hidden fees or copays.

Come prepared to discuss any symptoms or conditions you may be experiencing, as well as any questions you may have for your doctor. During your visit, your doctor will likely ask about your medical history, your symptoms, or any underlying conditions, as well as any medication you may currently be taking.

Sesame's online urgent care is available in:

  • Alabama
  • Alaska
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Washington
  • West Virginia
  • Wisconsin
  • Wyoming
  • Washington, D.C.

You can book Sesame's online urgent care service in all 50 states, plus Washington D.C.

Sesame online urgent care is available 24/7 in all 50 states and can be used whenever you need to talk to a health care provider about non-emergency health issues, such as allergies, the cold or flu, rashes or certain infections. During the appointment, your clinician will assess your symptoms and provide a treatment plan, which may include a prescription if deemed clinically necessary.

If your health care provider determines that you are experiencing the symptoms of a medical condition that requires prescription medication, they can write a prescription for you over Sesame. Please note that they will not prescribe certain drugs, such as narcotics or medications that have been designated controlled substances through telehealth. Otherwise, many of the prescriptions available in an office setting or urgent care can be prescribed if your clinician deems it appropriate.

Book a video visit on Sesamecare.com based on the health care you need, and pick up a new prescription or existing prescription refill at a pharmacy of your choice. If you don’t want to go pick up a prescription in-person, many pharmacies offer a prescription mail service for home delivery. Your medication will be shipped directly to you. Browse services on Sesame, set up an appointment with a real doctor at your convenience, and get the care you need. It’s simple, convenient, and affordable. Book a visit today!

Booking an appointment with a doctor or nurse online is typically the fastest way to get a prescription! Sesame offers same-day online doctor prescription and prescription refill appointments with board-certified healthcare professionals. If deemed clinically necessary, Sesame providers can provide prescriptions and prescription refills for most non-controlled substances. They can also provide you with a doctor’s note if necessary.

Most online prescription and prescription refill appointments take around 15 minutes, and providers are able to send a prescription to a pharmacy of your choice right after your appointment.

Sesame is able to prescribe a wide range of common medications for conditions like infections, diabetes, asthma, hypertension, high cholesterol, and more. However, we are unable to prescribe controlled substances and medications that are at risk for abuse.

If you are looking for medication for a mental health condition, are in stable condition, and do not need psychiatric care, book an online mental health medication visit on Sesame to discuss treatment options with a licensed health care provider.

If you have been referred to a psychiatrist or are in need of psychiatric care, book an online psychiatrist appointment to talk about your concerns and the best treatment plan for you.

Please note that prescriptions are always at the discretion of your provider. Provider appointments are designed to evaluate your condition and craft a treatment plan that works for you. If your appointment does not result in a prescription, your appointment is non-refundable.

Yes. Sesame offers a range of follow-up care, services, and specialist consults at clear, affordable prices. Get an MRI or X-ray for your sprained wrist. Talk to a therapist about how you're feeling. Or find a dermatologist to treat your rash. From primary care and prescription refills to dermatology and dentistry, clinicians on Sesame can help you treat and manage just about any condition.

Unless stated otherwise in your appointment, if you need a follow-up appointment, you will need to book and pay for that separately.
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