Sesame is able to prescribe a wide range of common medications for conditions like infections, diabetes, asthma, hypertension, high cholesterol, and more. However, we are unable to prescribe controlled substances and medications that are at risk for abuse.

If you are looking for medication for a mental health condition, are in stable condition, and do not need psychiatric care, book an online mental health medication visit on Sesame to discuss treatment options with a licensed health care provider.

If you have been referred to a psychiatrist or are in need of psychiatric care, book an online psychiatrist appointment to talk about your concerns and the best treatment plan for you.

Please note that prescriptions are always at the discretion of your provider. Provider appointments are designed to evaluate your condition and craft a treatment plan that works for you. If your appointment does not result in a prescription, your appointment is non-refundable.

Yes, Sesame makes it easier than ever to get a new prescription or refill an existing prescription online. To discuss a new online prescription or refill, book a video visit with a doctor or nurse on Sesame to discuss a new online prescription or refill. Clinicians on Sesame can prescribe drugs that help treat infections, allergies, high blood pressure, and more.

Note that providers on Sesame cannot prescribe controlled substances.

Prescriptions and prescription refills on Sesame are exclusively cash-pay. We do not accept insurance for the provider appointment or the medication. If a clinician sends your prescription to your local pharmacy, you can pick it up and pay with a method of your choice, including your FSA or HSA card, prescription card, cash, credit, and more.

Most insurance plans do not require prior authorization for medication coverage. When you go to the pharmacy to pick up your prescription, the pharmacist can use the insurance information they have on file, or you can give them your insurance information for coverage.

Health insurance plans publish a formulary for the drugs covered by the plan and the corresponding drug and copay prices. Check with your insurance provider to find out what drugs require authorization and the specific coverage information regarding the medication you’ve been prescribed.

For patients who book a weight management service through Sesame’s online weight loss management program, providers can assist with prior insurance authorization requests for your medication. For more information, visit our video weight loss program page.

A consultation with a doctor or nurse practitioner is legally required to receive a prescription. However, online telehealth visits allow you to get a prescription or refill without an in-person trip to the doctor's office.

While most medications can be prescribed via telehealth, prescriptions for controlled substances typically require an in-person evaluation.

Online providers on Sesame do not prescribe controlled substances.