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Melissa Roberts, PA

  • Highly rated
  • Loyal patients
  • Popular
Material Stethoscope IconFamily medicineMaterial Chat Bubble IconEnglish

About the provider

Melissa Roberts is an experienced Physician Assistant with over 22 years in Urgent care and Emergency Medicine. Prior to becoming a PA, she worked an additional 12 years as a Paramedic, bringing over three decades of frontline medical experience to her practice. She also has over 4 years of experience providing telemedicine care, allowing her to deliver efficient, safe, and effective treatment in a virtual setting.

She focuses on fast, efficient telehealth care for common medical concerns, helping patients get evaluated and treated quickly and safely.

She commonly treats conditions such as sinus infections, urinary tract infections (UTIs), respiratory illnesses, medication refills, skin conditions, allergies, and other general medical concerns. She also provides care for a range of sensitive or personal health issues when appropriate in a virtual setting.

Melissa is known for her thorough and safety-focused approach. She carefully reviews medication history, verifies treatment details, and ensures that care decisions are appropriate—especially when it comes to prescriptions and refill requests.

Her goal is simple: provide reliable, straightforward medical care you can trust, without unnecessary delays or complications.

"The best medicine does not just come from bottles and boxes—it comes from the heart and soul of the medical provider."

Licensed to practice in: Georgia, Utah

Patient reviews

Overall satisfaction
Waiting time
5.0
Would recommend
4.9
Bedside manner
4.9
Would visit again
4.9
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Melissa was thorough and answered all my questions. She made me comfortable using Sesame Care for the first time.

    1 week ago
  • Material Thumb Down IconUnsatisfiedVerified patientMaterial Check Circle Icon

    She was very disrespectful! She told me “ I’m not going to argue with you” because I had questions about understanding my care plan. She was very dismissive, talked over you, passive aggressive and nice nasty! I wouldn’t trust this women with breathing air over me the way she talks to patients! I truly don’t understand how people who have a passion for helping in healthcare can be so rude, nasty and short with people. Taking an oath and not doing it with a passion showed in this women. In my 30 years of life she has truly been disgusting!!she tried to make me feel incompetent.

    2 weeks ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Melissa was great! She is professional and friendly. I would have no hesitation in using her in the future.

    1 month ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    She did help me, but I felt she was a little condescending in her language and knowledge to me.

    2 months ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Great clinician, always thorough

    2 months ago
  • Material Thumb Down IconUnsatisfiedVerified patientMaterial Check Circle Icon

    My visit with Melissa was incredibly frustrating and disappointing. She was disinterested in collaborating with the patient to create a treatment plan and I left feeling unheard and not listened to.

    3 months ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Great service, very thorough and professional.

    3 months ago
  • Material Thumb Down IconUnsatisfiedVerified patientMaterial Check Circle Icon

    I was expecting a phone call appt but apparently it was a video and I was just unaware. This provider called and her tone was rude and she was unhelpful.

    4 months ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Melissa was very personable and thorough which I appreciated.

    4 months ago
  • Material Thumb Down IconUnsatisfiedVerified patientMaterial Check Circle Icon

    I've been using Sesame since the beginning of Covid. While my experiences have differed they were all good...except this one...I felt the provider was condescending and dismissive. She definitely talked over and down to me like I was ignorant or the village idiot. I will still use Sesame because I know this is not the norm.

    4 months ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Melissa was timely, caring, patient, and very professional. I would definitely recommend her

    4 months ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Helped me so much, very professional, caring, understanding,and a grea

    4 months ago
  • Material Thumb Down IconUnsatisfiedVerified patientMaterial Check Circle Icon

    I didn’t feel like the Dr would listen to my symptoms. She cut me off many times and told me we were out of time. I didn’t realise these visit were limited to only 15 minutes. I never saw that info when I was booking the visit.

    5 months ago
  • Material Thumb Down IconUnsatisfiedVerified patientMaterial Check Circle Icon

    The provider was 11 minutes late to the appointment while I was already in a big crunch of time.

    5 months ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Melissa always provides great care and is very thorough.

    5 months ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    My provider was helpful, professional and really cared.

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    This provider is always a ray of sunshine, and she genuinely cares about her patients. Highly recommend!

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Melissa is easy to talk with and is knowledgeable about health issues and prescriptions. I recommend her to anyone!

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Very understanding and listens

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    VERY NICE VISIT

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    MsRoberts is a wonderful provider. She listens to me and prescribed the right medicine.

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Always listens to everything you have to say

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Provider was 50 minutes late for the appointment due to not being notified, however, the care provided was excellent.

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Fast friendly service

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Melissa is wonderful, attentive, empathetic, and an all around lovely person who genuinely cares for my needs.

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Good bedside manner, friendly, will schedule with her again.

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Very good, straightforward to the point and and helpful in all questions

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    She was excellent very knowledgeable

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Great doctor. I relly appreciate her. Very thoughtful and kind.

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Excellent

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    She was very helpful and provided more than adequate information about my treatment and prescriptions. Such a warm and comfortable experience in comparison to going to the doctor's office. And what a time saver!!!

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Melissa is an amazing provider. This was my first time using Sesame Care, and she made the entire process so easy. She addressed all my concerns with kindness and genuine care. I would highly recommend her to anyone looking for a thoughtful and professional online consultation.

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Very helpful and knowledgeable of my situation! Definitely would recommend

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    She’s absolutely amazing! She takes the train me to listen to my concerns. I will not see anyone else. She’s the best!!!!!

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Attentive, extremely knowledgeable, & helpful as always.

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Fast friendly service

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Melissa Roberts is great. I never feel rushed and am always better shortly after our visit.

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Very knowledgeable, skilled, and efficient as usual.

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    My visit was nothing less than impeccable, she was very kind, she listened to what I had to say , and took every one of my questions and concerns to heart. I would recommend her every time to anyone who is in need of quick and great telehealth!! Gold stars all the way around!!

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Melissa is extremely attentive and personable. Not only is she professional, she exhibits empathy and compassion. She is my “Go-To” provider here on Sesame. 10 stars!

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Dr Roberts was excellent. Very friendly. Answered all my questions. Highly recommended.

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Excellent clinician, always prompt . Very thorough and concerned.

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Melissa is awesome

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    She was very attentive and gave me the proper cared in such a tough time! I’m feeling so much better

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Provider listens and responds with professionalism and proficiency. She is very personable.

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Melissa is always friendly and listens to your needs.

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Melissa was incredibly detailed oriented and solution focused!

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    This provider makes you feel comfortable while swiftly addresses your needs A++

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Perfect, absolutely perfect, she was straight to the point asked questions that were needed and followed up with her very helpful advice.

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    i cannot recommend melissa enough! she immediately made me feel so comfortable and was very knowledgeable. i look forward to speaking with her again!

    2 years ago

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