Affordable Prescription Refill Appointments in

Sesame FAQs

Frequently asked questions about online prescription and refill visits on Sesame

Online prescription refills are up to the discretion of your provider. If you’re a new patient, most providers will write a prescription for 30 days and may want to schedule a follow-up appointment to ensure that the medication is effective. If you’re a returning patient, your provider may prescribe for a longer period of time.

Sesame is able to prescribe a wide range of common medications for conditions like infections, diabetes, asthma, hypertension, high cholesterol, and more. However, we are unable to prescribe controlled substances and medications that are at risk for abuse.

If you are looking for medication for a mental health condition, are in stable condition, and do not need psychiatric care, book an online mental health medication visit on Sesame to discuss treatment options with a licensed health care provider.

If you have been referred to a psychiatrist or are in need of psychiatric care, book an online psychiatrist appointment to talk about your concerns and the best treatment plan for you.

Please note that prescriptions are always at the discretion of your provider. Provider appointments are designed to evaluate your condition and craft a treatment plan that works for you. If your appointment does not result in a prescription, your appointment is non-refundable.

Sesame offers online prescription and refill services at affordable prices, starting at just $37. If a new prescription is determined necessary by a provider, clinicians on Sesame can prescribe medication that helps treat blood pressure, infections, allergies, cholesterol problems, thyroid conditions, and more!

Yes, Sesame makes it easier than ever to get a new prescription or refill an existing prescription online. To discuss a new online prescription or refill, book a video visit with a doctor or nurse on Sesame to discuss a new online prescription or refill. Clinicians on Sesame can prescribe drugs that help treat infections, allergies, high blood pressure, and more.

Note that providers on Sesame cannot prescribe controlled substances.

Prescriptions and prescription refills on Sesame are exclusively cash-pay. We do not accept insurance for the provider appointment or the medication. If a clinician sends your prescription to your local pharmacy, you can pick it up and pay with a method of your choice, including your FSA or HSA card, prescription card, cash, credit, and more.

Most insurance plans do not require prior authorization for medication coverage. When you go to the pharmacy to pick up your prescription, the pharmacist can use the insurance information they have on file, or you can give them your insurance information for coverage.

Health insurance plans publish a formulary for the drugs covered by the plan and the corresponding drug and copay prices. Check with your insurance provider to find out what drugs require authorization and the specific coverage information regarding the medication you’ve been prescribed.

For patients who book a weight management service through Sesame’s online weight loss management program, providers can assist with prior insurance authorization requests for your medication. For more information, visit our video weight loss program page.

It is helpful to have proof of a prior prescription before your refill visit. Depending on the medication, some Sesame providers may require proof of a prior prescription before refilling it. Your provider may ask to see a picture of an old pill bottle or check for previous prescriptions from another Sesame provider. In some instances, your Sesame provider may also be able to access a national pharmacy system to see prescriptions from non-Sesame providers.

No. Clinicians on Sesame can prescribe a wide range of medications as treatment for infections, allergies, and other ailments (such as blood pressure medication). However, online doctors and online health care providers on Sesame will not prescribe any medication listed as a controlled substance. This includes opioids and narcotics. Check out DEA.gov for a detailed list of medications that are listed as controlled substances.

A consultation with a doctor or nurse practitioner is legally required to receive a prescription. However, online telehealth visits allow you to get a prescription or refill without an in-person trip to the doctor's office.

While most medications can be prescribed via telehealth, prescriptions for controlled substances typically require an in-person evaluation.

Online providers on Sesame do not prescribe controlled substances.

It depends! Providers on Sesame can typically assist with refilling 1-2 existing prescriptions during a prescription refill appointment. If you require additional medication, your provider may require a longer or additional visit so that there is time to adequately review and assess your medication needs.

Sesame video prescription refill appointments are available 24/7 in all 50 states and can be used whenever you need to talk to a health care provider about a prescription refill.
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