Diabetes care

    Prescription refills, symptom check, nutrition advice
    Why are Sesame prices so good?
    Diabetes care on your terms — because nobody knows your body better than you. Connect directly with a doctor to discuss signs and symptoms, get help managing your condition, or refill a prescription.
    Refill your prescription
    Don’t spend your whole day getting a refill. Connect with a doctor over video to refill your prescription from home. Pick-up at a pharmacy of your choice. Yep, it’s that simple.
    • Video prescription refill visit
      • Symptom assessment
      • Prescription, if recommended
      • Cost of medication
      • Prescription for controlled substances
    Check-in with a provider
    A healthy body requires regular visits with your doctor, especially if you’re managing diabetes. According to MedlinePlus, you should see a doctor every 3 to 6 months if you have diabetes — and more frequently if you’re struggling to manage...
    • Video diabetes consult
      Connect with a provider to discuss how you’re feeling and review your A1C and numbers from home.
      • Symptom assessment
      • Prescription, if recommended
      • Lab tests
      • In-person follow-up, if recommended
    • In-person diabetes consult
      Book an in-person consult if you need to check your vitals or get a physical exam. Be ready to share any recent labs, what you’re eating, and how you’re feeling.
      • Symptom assessment
      • Prescription, if recommended
      • Lab tests
    Get an eye exam
    Regular eye exams are an important part of managing diabetes. MedlinePlus recommends that you get your eyes checked every 1 to 2 years to helps detect diabetic retinopathy, glaucoma, and cataracts.
    • Comprehensive eye exam
      • Vision assessment (refraction)
      • Glaucoma assessment
      • Cataract assessment
      • Prescription for contact lenses
      • Eyeglasses or contact lenses
    Nutrition counseling
    What you eat directly impacts how you feel. Connect with a doctor, dietician, or nurse to discuss how you can improve your diet and better manage your diabetes. To get the most out of your visit, bring your food diary,...
    • Video nutrition consult
      • Medical history review
      • Lifestyle assessment
      Get a hemoglobin A1c lab test
      A hemoglobin A1c (HbA1c) lab test estimates your average blood glucose levels and may help a provider diagnose and treat pre-diabetes and diabetes.
      • In-person hemoglobin A1c lab test
        • Laboratory testing
        • Treatment plan
      Frequently asked questions
      About Sesame

      What is Sesame?

      Sesame is a direct-to-patient healthcare company that puts power back in the hands of people, not systems, so that everyone can access quality care at clear, upfront prices.

      Why is Sesame different?

      Sesame is the first direct-to-patient care marketplace that connects patients with real, quality doctors.

      Are doctors on Sesame board-certified?

      Yes, all doctors on Sesame are board-certified.

      Does Sesame work with insurance?

      Sesame services are paid directly, separate from health insurance.

      If your insurance includes a health savings account (HSA) or flexible spending account (FSA), you can use your funds from these accounts to pay for care on Sesame. Some of these plans include a debit card you can use to pay up front, and others require you to submit your receipt after your purchase.

      If your insurance includes out-of-network coverage and/or a deductible, you may be able to submit your receipt from Sesame for reimbursement. Eligibility is determined by your insurance company and will vary depending on your plan. Our team is here to help you - call us at 1 (877) 947-6411 with any questions.

      Is my payment and medical information safe?

      Sesame uses Stripe, the most trusted, secure third-party payment platform in the world. Stripe is used by large technology platforms like Lyft, Etsy, and Open Table.

      Stripe keeps your payment information for all future purchases on their secure servers and no one else receives access to your payment information.

      Sesame’s systems and platforms are all HIPAA compliant.

      What is Sesame’s cancellation policy?

      Sesame's no worries cancellation policy makes booking, cancelling, and rescheduling easy. Cancel up to 24 hours before your appointment and get a full refund. No questions asked.

      We are unable to offer refunds for the following:

      1. No-shows
      2. Requests within 24 hours of your appointment time
      3. Requests to prescribe a particular medication or complete particular paperwork that are not accepted
      4. Surgical procedures with confirmed scheduling
      5. Lab must be completed within 7 days of purchase. Sesame cannot issue a refund after the 7 day window.

      While Sesame has a strict 24-hour cancellation policy, if you do make a same-day appointment by mistake and need to cancel, Sesame will refund you if you cancel within one hour of completing the purchase.

      Email us at support@sesamecare.com or call us at 1 (877) 947-6411 between 9 AM and 6 PM Eastern, Monday through Friday. We'll resolve your questions as quickly as we can.

      You name it. We treat it.
      Doctors on Sesame can diagnose, treat, and manage just about anything.