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Lucy Norrell, DNP

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Material Stethoscope IconFamily medicineMaterial Chat Bubble IconEnglish

About the provider

Lucy Norrell, DNP, is a highly experienced healthcare professional who began her career in nursing after graduating from Panola College in Texas with an associate degree in 2012. She then went on to earn her BSN from UT Arlington in 2015, followed by her FNP-C and MSN in 2017, and ultimately her DNP in 2020, all from Abilene Christian University. Lucy's dedication to her education and professional growth is a testament to her commitment to providing the highest quality care to her patients.

Lucy caters to a diverse range of patient needs, offering telehealth visits, prescription refill visits, chronic disease consultations, diabetes consults, urinary tract infection (UTI) visits and more. In the realm of women's health, Lucy provides virtual consultations for vaginal infections and yeast infections. She also provides virtual consultations for erectile dysfunction, ensuring her male patients receive the necessary guidance and support for their sexual health.

For patients with dermatological concerns or allergies, she provides video skin consultations and video allergy consultations. She also performs video COVID-19 screenings.

Lucy's patient care style is centered around a commitment to providing personalized and compassionate care, working closely with her patients to address their unique health concerns and goals. By offering a wide range of services and maintaining a focus on patient well-being, Lucy ensures that her patients receive the high-quality, comprehensive care they deserve.

Licensed to practice in: New Mexico, Texas

Patient reviews

Overall satisfaction
Waiting time
4.7
Would recommend
4.6
Bedside manner
4.6
Would visit again
4.5
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    She was very helpful in recommending an antibiotic.

    2 weeks ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    She was early for the appointment and very prompt. When an issue came up she helped fix it, very excellent provider.

    2 weeks ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Attentive and supportive

    2 months ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Showing good care and expertise

    4 months ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Every time I visit the app on Sesame Dr, I use the same Dr and everything is always smooth and easy to navigate. Dr. Lucy is very informative, and she shows that she care

    4 months ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Lucy Norrell had already reviewed my chart and was able to quickly renew my prescription.

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    My provider was very helpful and very efficient. She did a great job.

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Short, sweet, respectful visit. Got exactly what I needed in a timely manner, this has been my most cost effective and timely option, I’ve highly recommended to friends and family.

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Lucy Norrell was easy to work with and very helpful

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Visit was short but great! Got exactly what I neeeded and would love to see her again for future appointments.

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Very professional

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Helpful, kind, and insightful.

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Great service, I needed to refill my prescription. Dr. Lucy was attentive and professional. She was on-time for our session.

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    She was quick and to the point. I really like that she didn’t waste my time.

    1 year ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    I was in a panic and she calmed my nerves. She then listened to everything that I needed to say and made me very comfortable. I believe she gave me what I needed for my health. This was my second visit I am very satisfied.

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Working with her was very simple and to the point which I liked. I’m a nurse myself so I like it when no one’s time is wasted but we still address everything that needs to be addressed safely and kindly.

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Lucy was prompt and listened closely to our concerns regarding our daughter's illness. She followed up to ensure that we were able to get the prescription while traveling which I really appreciate. We highly recommend her services!!

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    She was great and easy to work with! Thanks so much!

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Genuinely cared about my well being. Listened and understood my concerns with a medication and gave her professional assistance.

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Easy to talk to and very willing to help!

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Very quick and easy consultation, she listened well.

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Very helpful. I was out of state and got sick. Spoke for several minutes and was given antibiotics at a local pharmacy.

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Lucy was on time for the appointment. No problem!

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Lucy is to the point and I appreciate that.

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Very professional

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    She very respectful she listened to my concerns and gave a clear understanding of what I and it can be treated

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    She was great!

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    She is always quick, kind and professional!

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Dr. Norell was efficient, kind and patient. I would recommend her to eveyone

    2 years ago
  • Material Thumb Down IconUnsatisfiedVerified patientMaterial Check Circle Icon

    Sjort, cold, lacked empathy, seemed in a hurry, ended call quickly, showed no genuine care.

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    She is quick, efficient and caring

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Very helpful

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Lucy was great at listening to my concerns and explaining her diagnosis. She called in an Rx right away to my local pharmacy. I will be booking another appt with her the next time I get sick!

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    I've been seeing her for a long while now and I'm very pleased with her.

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Was super nice and friendly

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Very quick appointment. Answered my questions and concerns.

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Prompt timing to appointment, knew what I was on the call for already so she read what I had typed making the appointment, asked questions and listened to what I had to say, confirmed my symptoms and gave advice on how to proceed. Friendly and succinct without making me feel rushed.

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    She was simple to understand, answered all my questions efficiently with easy to understand language, addressed everything I needed well, and overall very personable. I would definitely use sesame again.

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    She was very kind and considerate.

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    She was very sweet and soft spoken and she made me feel comfortable . She help me a lot and I will be going back to her soon.

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    She is always consistently pleasant and Helpful, She is patient with me. I don’t feel rushed. I would definitely recommend her to anyone.

    2 years ago
  • Material Thumb Down IconUnsatisfiedVerified patientMaterial Check Circle Icon

    Took too long. Not satisfied.

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Great provider and would definitely book him again

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    She was caring quick and gave me the care i needed listened

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Professional and efficient. Prioritizes avoiding medication holdups and checking for risks.

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Very prompt and efficient care

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Concise, right to the point, very friendly and professional

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    Great response time.

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    very polite, listens, and asks questions!

    2 years ago
  • Material Thumb Up IconSatisfiedVerified patientMaterial Check Circle Icon

    My name is Mary and the provider was very nice and professional she was straight to the point and I liked that thank you so much

    2 years ago

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