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Affordable online doctor visits

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FAQs

Have more questions about online doctor visits?

Online doctors visit allow you to access quality care right from home, often at a better price. Doctors on Sesame provide high-quality care over video, including screening for COVID-19, diagnosing your eczema, treating erectile dysfunction, crafting a treatment plan to fight depression, and so much more. To get the most out of your visit, make sure you are in a well-lit space with a solid wifi connection.

Yes, an online doctor or provider on Sesame can write or refill a prescription during your telehealth visit. Clinicians on Sesame can prescribe medications to help treat infections, UTIs, anxiety, depression, allergies, high blood pressure, erectile dysfunction, and more.

If medication is prescribed during your online visit, your provider will send your prescription to your preferred pharmacy for same-day pickup.

Note that providers on Sesame cannot prescribe controlled substances.

Sesame providers can prescribe a wide variety of prescription medications, including antibiotics, antidepressants, allergy medications, blood pressure medications, birth control, and more. However, they are not able to prescribe controlled substances, such as stimulants, opioids, or benzodiazepines.

Please keep in mind that all prescriptions are issued at the discretion of your provider. If your provider decides a prescription is not necessary, the appointment is not refundable.

You can get care online for a wide range of health needs on Sesame, including:

  • Prescription refills
  • Urgent care visits (cold & flu, UTIs, COVID, sinus infections, back pain, nausea, sports injuries, wound care, etc)
  • Primary care visits (doctor’s notes, chronic conditions such as allergies, asthma, diabetes, etc)
  • Weight loss
  • Dermatology (acne, eczema, rashes, etc.)
  • Sexual health (BV, ED consults, at-home STD test kit, etc.)
  • Women’s health (birth control, vaginal infections, yeast infections, menopause, PCOS, etc.)
  • Mental health (therapy and psychiatry for anxiety, depression, insomnia, PTSD & more)
  • Pediatrics (ear infections, strep throat, pink eye, etc.)

    If you are experiencing a medical emergency, do not use telemedicine. Instead, call 9-1-1 or go to your nearest emergency room immediately.
To book an online doctors visit through Sesame, you can browse above the most relevant providers and our transparent prices to find the clinician or doctor that you want to see - at the price you want to pay. You can look at that provider's availability to schedule a online visit that works for your schedule. Finally, pay for your visit upfront and wait for the booking confirmation email to get the link to your visit.

Nope! Sesame connects patients directly to doctors through our easy-to-use booking platform. That means you can get great care with top-rated health care providers without involving insurance companies. Skip the costly co-pays and premiums when you book an online doctor's visit through Sesame. Prices on Sesame are transparent, and payment is easy. In many cases, you can pay for your visit with a one-time upfront cash price - usually 60% less than what you'll find through insurance networks. So, not only are you saving money, but you're also getting the best care available from the comfort of your own home.

After you book an online doctors visit, you will receive an email with a link to join the video appointment. You will also be able to access this link in another reminder email you will receive 30 minutes prior to the appointment start time, as well as within your account.

Sesame works via a weblink. There is no need to download any software to have a telehealth appointment on Sesame. Sesame works on all modern web browsers.

Telehealth is primarily used to increase access to quality health care for individuals around the world. Many people have a hard time finding a quality clinic, or do not have the time to sit in waiting rooms before an appointment. Currently, the coronavirus pandemic has made people nervous about office visits. Telehealth can help calm these anxieties by letting you receive your routine check-up or discuss non-urgent symptoms without having to leave home.

After you book your appointment, you’ll receive a video link via text and/or email. Simply click that link at your scheduled appointment time to join your video visit.

You can join your appointment using your smartphone, tablet, or computer.

  • On a smartphone or tablet: Download the Sesame Care app for the best experience.
  • On a computer: Just use a web browser like Chrome, Safari, Edge, or Firefox.

    While Sesame supports face-to-face video communications, turning on your video is not required if this makes you uncomfortable.

All Sesame providers must hold an active NPI number and license that is in good standing with the authority to practice independently in any states where they are listed and treating patients.

Doctors are licensed to practice medicine in certain states. Sesame will try to match you with a doctor licensed in the state where your appointment will take place. Please make sure your location is accurate in the upper right corner of the Sesame website.

It depends on your needs. Virtual care (telemedicine) is convenient for discussing symptoms, prescriptions, and general concerns.

However, some health appointments, like physical exams or certain lab tests, require an in-person visit. If you're not sure what type of medical care to book, start with a virtual visit through Sesame! Your provider can advise if in-person care is needed.

Doctors on Sesame may be able to treat or diagnose medical conditions requiring urgent care, such as rashes, pink eye, urinary tract infections, yeast infections, sinus infections, sore throat, STDs, and more with online urgent care visits.

However, if you are experiencing a medical emergency, call 9-1-1 or go to the nearest emergency room immediately.

While our doctors can't offer X-rays, MRIs, or other imaging over video, we do offer affordable imaging services in cities across the country. Save 60% on diagnostic imaging services like X-rays by booking a consult on Sesame with a licensed doctor in Fairbanks, AK.

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