Skincare Rx is ideal for anyone who is seeking personalized, expert treatment for both chronic skin conditions and aesthetic concerns. This service might be right for you if:

• You’d like ongoing care and treatment for chronic skin conditions like acne, eczema or psoriasis
• You’re seeking prescription-strength treatment for anti-aging care, hair loss, or eyelash growth
• You’re experiencing long wait times for care at your dermatologist’s office
• Your current care is too expensive and you’re looking for something more affordable

Wondering if Sesame’s dermatology subscription is the right fit for your needs? Get started with a quick questionnaire, then speak with a top-rated provider to see how we can help.

For as low as $59/mo., Sesame’s Skincare Rx program includes an initial video consultation with your chosen provider, a personalized treatment plan (including prescriptions as appropriate), unlimited messaging with your provider for ongoing support, and follow-up visits as needed to make sure you’re on track to reach your goals.

Please note that medications prescribed through Skincare Rx are not included within the $59 subscription price. However, you will receive a prescription savings card that can help you save up to 80% on your medications. Please note that the card cannot be used in conjunction with insurance.

Yes! A provider on Sesame can prescribe Accutane (isotretinoin) during your Skincare Rx video consult if appropriate.

Please note that ongoing monitoring, including frequent pregnancy testing for those able to become pregnant, is a mandatory part of the prescription process for Accutane. Isotretinoin is known to cause fetal harm and cannot be prescribed to those who are pregnant, breastfeeding, or may soon become pregnant.

Providers on Sesame are committed to supporting you throughout every step of your skin wellness journey. This includes:

• Video consultations: Get personalized treatments and answers during face-to-face video visits with your selected provider.
• Unlimited messaging: Message your provider anytime with any questions or concerns.
• Ongoing follow-up care: Monitor your skin’s progress, discuss any potential side effects and adjust medications as needed.
• Treatment for multiple conditions: Receive treatment for various skin, hair and eyelash issues – all within one subscription.
• Convenient prescriptions and refills: Enjoy seamless refills, convenient in-app prescription tracking and local pharmacy pickup.

Yes! Sesame’s providers can diagnose and treat a variety of common skin conditions, including dermatitis, fungal infections (e.g., tinea versicolor, yeast infections, ringworms), and more.

During your initial Skincare Rx consult, your provider will assess your skin and determine if your hair or skin concern can be effectively treated through the program.

Sesame’s commitment to providing a convenient, high-quality dermatology subscription is matched by our dedication to fair and transparent customer service practices. Our refund policy for subscriptions and medications is outlined below:

Subscription refunds

• If you sign up for Sesame's Skincare Rx subscription and cancel at least 3 hours prior to your initial visit start time, you will receive a full refund. No refunds will be issued for the first month if the initial visit has occurred.
• You can self-cancel your subscription at any point. To avoid future charges, cancellation must occur before the next billing cycle starts. Fees paid for previous months are not refundable.

Requesting a refund

• To request a refund, please contact Sesame’s Customer Success Team at support@sesamecare.com. Provide your name, contact information, and details of the service for which you are requesting a refund. Our team will review your request and guide you through the refund process based on the terms above.

Please note that this refund policy is subject to change, and we advise our patients to review it regularly. Your continued use of our services following any changes indicates your acceptance of such changes. For questions or clarifications regarding our refund policy, please contact Sesame’s Customer Support team.

Our dermatology subscription offers a wide range of treatments, but it's important to understand limitations and safety considerations. While many conditions can be effectively managed via telemedicine, severe or complex cases may require in-person evaluation.

Your initial consultation will determine if the program suits your specific needs. Providers on Sesame cannot prescribe controlled substances online. Before starting any treatment, it's critical to discuss your complete medical history with your provider. This includes current medications, diagnosed conditions and any other concerns you may have.

If you're pregnant, planning to become pregnant, breastfeeding, or recently gave birth, inform your provider as some medications may be harmful in these situations. Your provider will use this information to create a tailored, safe treatment plan.