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Frequently asked questions about

Online Orthopedic Urgent Care

Online orthopedic urgent care is a telehealth service that allows you to speak to a licensed healthcare provider over video for non-emergency orthopedic medical needs. A video visit allows you to get the care you need within a few minutes of booking your appointment. Orthopedic urgent care is suitable for conditions that, while uncomfortable, do not require emergency room care.
If you need medical care for a non-severe injury, you should check in with a doctor as soon as you can. Addressing a mild injury early can help your doctor get ahead of it and craft a treatment that prevents further pain and discomfort. If you're experiencing a serious injury, like a broken bone or a life-threatening condition, call 911 immediately or visit an emergency room.

Come prepared to discuss any symptoms or conditions you may be experiencing and any questions you may have for your doctor. During your visit, your doctor will likely ask about your medical history, your symptoms, any underlying conditions, and any medication you may currently be taking.

It is recommended that you prepare a list of your current medications and pre-existing health conditions before you log in to your online appointment. This will give your provider the most complete picture of your medical history prior to treatment.

Certain orthopedic conditions can be diagnosed and treated online.

These include:

  • Arthritis
  • Muscle pain
  • Joint pain
  • Back pain
  • Knee pain
  • Sports injuries (like mild sprains and strains)

Do not seek online urgent care for broken bones and serious injuries. These events require immediate medical attention.

Orthopedic providers on Sesame can diagnose conditions like those listed above and offer treatment options to help you feel better fast. You will receive a customized treatment plan for your condition that may include:

  • Video-based exercise programs
  • X-rays
  • MRIs
  • Physical therapy referrals
  • Medication prescriptions (if appropriate)

If you think you may have a mild-to-moderate injury, such as muscle sprain or strain or lingering joint pain, book an online orthopedic urgent care visit to speak to a provider immediately.

Online orthopedic urgent care offers patients quick and efficient care for a variety of orthopedic conditions seven days a week. Avoid the long lines and lengthy check-in procedures that make trips to the local in-person clinic a hassle and get the relief you need quickly and affordably.

Save up to 60% on urgent care services by booking a video consult on Sesame, where you can connect with a real doctor licensed to treat urgent orthopedic conditions for a simple cash price - no hidden fees or copays.

Not sure if you should get orthopedic urgent care in person or online? Online healthcare marketplaces like Sesame make it easier than ever to see an orthopedic urgent care provider over video 7 days a week. During an online appointment, you can discuss your symptoms, get a visual examination of your physical symptoms, and get individualized treatment for your condition.

In some cases, you may need to book an in-person visit for a definitive diagnosis. If follow-up imaging or a physical examination is required, your provider will tell you how to proceed. Certain orthopedic injuries can only be diagnosed via an X-ray scan. This will require a visit to a clinic or imaging lab. If an in-person or follow-up appointment is needed, your provider will discuss the next steps with you.

You can book online orthopedic urgent care in the following states:

  • Arkansas
  • Arizona
  • California
  • Colorado
  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Illinois
  • Indiana
  • Kansas
  • Louisiana
  • Massachusetts
  • Maine
  • Michigan
  • Mississippi
  • Missouri
  • North Carolina
  • New Hampshire
  • New Jersey
  • Nevada
  • New York
  • Ohio
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • Tennessee
  • Texas
  • Virginia
  • Washington
  • Wisconsin
  • West Virginia
  • Wyoming
Sesame online orthopedic urgent care is available 7 days a week and can be used whenever you need to talk to a healthcare provider about non-emergency injuries and orthopedic concerns, such as arthritis, back pain, or mild sprains or strains. During the appointment, your clinician will assess your symptoms and provide a treatment plan, which may include a prescription if deemed clinically necessary.
If your healthcare provider determines that you are experiencing the symptoms of a medical condition that requires prescription medication, they can write a prescription for you over Sesame. Please note that they will not prescribe certain drugs, such as narcotics or medications that have been designated controlled substances through telehealth. Otherwise, many of the prescriptions available in an office setting or urgent care can be prescribed if your clinician deems it appropriate.

Sesame is able to prescribe a wide range of common medications for conditions like infections, diabetes, asthma, hypertension, high cholesterol, and more. However, we are unable to prescribe controlled substances and medications that are at risk for abuse.

If you are looking for medication for a mental health condition, are in stable condition, and do not need psychiatric care, book an online mental health medication visit on Sesame to discuss treatment options with a licensed health care provider.

If you have been referred to a psychiatrist or are in need of psychiatric care, book an online psychiatrist appointment to talk about your concerns and the best treatment plan for you.

Please note that prescriptions are always at the discretion of your provider. Provider appointments are designed to evaluate your condition and craft a treatment plan that works for you. If your appointment does not result in a prescription, your appointment is non-refundable.

Yes. Sesame offers a range of follow-up care, services, and specialist consults at clear, affordable prices. Get an MRI or X-ray for your sprained wrist. Talk to a therapist about how you're feeling. Or find a dermatologist to treat your rash. From primary care and prescription refills to dermatology and dentistry, clinicians on Sesame can help you treat and manage just about any condition.

Unless stated otherwise in your appointment, if you need a follow-up appointment, you will need to book and pay for that separately.
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