Should I see a doctor in-person or online?
It depends. Telehealth platforms like Sesame make it easier than ever to see a doctor online from the comfort of your home through virtual visits. These are real-time video chats with doctors and providers that are used to address symptoms, discuss prescriptions, and screen for health care conditions. Telehealth (also known as telemedicine) is a convenient way to see a health care provider without requiring the commute and waiting rooms of office visits.
In-person visits, however, are vital health services. Certain conditions and specialty care services cannot be diagnosed or performed via a telehealth visit. Lab testing, for instance, often requires an in-person appointment at a doctor's office. Similarly, some physical exams, chronic condition consultations, and urgent care needs require in-person care. Some patients feel more comfortable receiving their care through in-person doctor visits, and many telehealth services require in-person visits before a condition can be definitively diagnosed.
Health care marketplaces like Sesame offer both in-person and virtual care options. If you're unsure whether or not you need to see a provider face-to-face, we recommend that you book a video doctor visit to discuss your concerns and talk through any symptoms you may be experiencing. If an in-person doctor appointment is required, you can easily book a visit through Sesame's scheduling platform.
Why would I use telehealth instead of an in-person visit?
Telehealth is primarily used to increase access to quality health care for individuals around the world. Many people have a hard time finding a quality clinic, or do not have the time to sit in waiting rooms before an appointment. Currently, the coronavirus pandemic has made people nervous about office visits. Telehealth can help calm these anxieties by letting you receive your routine check-up or discuss non-urgent symptoms without having to leave home.
What is telehealth?
Telemedicine (also sometimes called "telehealth") is a form of virtual care that healthcare professionals offer patients looking for efficient, flexible care. With telemedicine, you can speak with a doctor about your symptoms and work to develop a treatment plan that's right for you - without the hassle of having to drive to different doctors' offices or navigate confusing insurance copays. If you've already seen a doctor and need a second opinion or more clarity on your condition, you can schedule a quick and easy telemedicine appointment to get your questions answered on your own time.
What is a telehealth appointment?
Telehealth appointments also called telemedicine are medical visits that take place over face-to-face real-time video with fully licensed medical professionals including doctors or nurse practitioners.
What are the benefits of telehealth and online doctor visits?
Over the past few years, telehealth has transformed the healthcare landscape giving patients better access to quality doctors and providers. Still, some may be unfamiliar with telehealth and its benefits.
In the simplest terms, telehealth is a means of managing your health with the use of digital platforms, video, and virtual consults with online doctors and providers. This includes:
- Virtual appointments: the ability to see your doctor virtually with video consultations. This is perfect for both new patients and those with ongoing appointments that don’t require an in-person visit. Despite what you may have heard, many conditions can actually be treated over video, including toothaches, moles, warts, UTIs and other vaginal infections, and more.
- Correspondence between doctors: By promoting faster, more efficient means of communication, telehealth allows for doctors to better coordinate and address patient needs.
- Virtual health records: Apps, sometimes called personal health record systems (PHRs) allow for the viewing of health care records from a web-enabled device.
- Remote Monitoring: Apps that upload medical information, such as lung function, blood pressure, and blood glucose readings, so that your doctor can monitor you virtually.
How do I access my telehealth appointment?
After you book a video appointment, you will receive both an initial confirmation and a reminder via email and text.
There are three ways in which a video visit can be accessed:
- Select "Join virtual appointment" from the booking confirmation email.
- If you have an existing account or created one at purchase, log in at sesamecare.com, navigate to 'My appointments,' and select "Join virtual appointment."
- Click the link in the text message sent to you 15 minutes prior to your scheduled appointment time.
We suggest using Google Chrome, Firefox, or Safari to connect to your visit.
How do I book an online doctor appointment?
To book an online doctor visit through Sesame, visit Sesamecare.com. Use our search bar to look up the issue you may need addressed (such as "Prescription Refill", "Sore Throat", or "Urgent Care"). From there, you can browse relevant providers and our transparent prices to find the clinician or doctor that you want to see - at the price you want to pay. You can look at that provider's availability to schedule a virtual visit that works for your schedule. Finally, pay for your appointment upfront and wait for the booking confirmation email to get the link to your appointment.
Should I use my phone, tablet, or computer for my telehealth appointment?
You can use your phone, tablet, or computer for a telehealth appointment on Sesame. Sesame works on the web through your web browser - Google Chrome, Safari, Microsoft Edge or Firefox. It is easy to connect in just a few seconds with a quality Sesame provider who is ready to listen to your medical concerns.
Sesame supports face to face video communications, but turning on your video is not required if this makes you uncomfortable.
How can I prepare for my telehealth appointment?
After booking your telehealth appointment on Sesame, you will receive a link to test the phone, tablet, or computer where you will speak with your provider. Sesame will send you a unique and secure webpage for you to access your telehealth appointment directly from your web browser. In the rare case that you run into any technical issues, our friendly support team is available to walk you through any challenges.
Do I need health insurance to book an online doctor appointment?
Nope! Sesame connects patients directly to doctors through our easy-to-use booking platform. That means you can get great care with top-rated health care providers without involving insurance companies. Skip the costly co-pays and premiums when you book an online doctor's appointment through Sesame. Prices on Sesame are transparent, and payment is easy. In many cases, you can pay for your visit with a one-time upfront cash price - usually 60% less than what you'll find through insurance networks. So, not only are you saving money, but you're also getting the best care available from the comfort of your own home.
When should I book an urgent visit?
Urgent visits are recommended for non-life-threatening conditions. If you are experiencing a medical emergency or any life-threatening symptoms, call 911 immediately.
Urgent care providers on Sesame can help with a wide range of non-life-threatening conditions, including:
- Minor illness (cold & flu)
- Sore throat
- Pain from sprains
- Lacerations (cuts)
- Questions about vaccinations and COVID-19
- Infections (skin, ear, eye, bladder, sinus, and more)
Whether you're looking for a primary care physician or a specialist, Sesame offers urgent care services at affordable prices. Skip the long wait times at walk-in clinics and get the quality care you need by booking an in-person or video visit with top-rated healthcare providers in University, FL. Save up to 60% on your urgent medical care needs with a convenient appointment on Sesame.
What is an online urgent care visit?
Online urgent care visits are telemedicine visits for any urgent needs. While most urgent cares may charge you $125 or more for a walk-in visit without insurance, you can see a doctor on Sesame for something urgent for as low as $14 depending on your location. Doctors, primary care physicians, and NPs on Sesame offer quality care for a range of urgent needs, like sore throats, sprains, questions and concerns about coronavirus, UTIs and other infections, and other non-life-threatening conditions. Nope, it's not too good to be true. It's healthcare the way you wish it would be: simple and affordable.
What conditions can be treated over a video urgent care visit?
You can address a range of conditions during a video urgent care visit, including colds, UTIs, vaginal infections, rashes, and severe skin irritation. You can also ask the doctor questions about the COVID-19 vaccines and STD testing and speak about any general concerns you have about your health. During the coronavirus pandemic, many urgent cares have offered viral PCR and antigen tests. While you can't be tested for COVID-19 over video, Sesame does offer video COVID-19 consultations as well as in-person testing across the country.
What is pediatric urgent care?
Pediatric urgent care centers treat minor medical emergencies, offer vaccinations, and perform lab work for newborns, children, and teenagers.
Sesame offers telemedicine appointments, including video pediatric urgent care visits, for any non-life-threatening urgent care needs. It's perfect for fevers, sore throats, sprains, infections, and accessible from the comfort of your home.
What are the benefits of pediatric urgent care?
Pediatric urgent care offers an accessible and kid-friendly space to take your child for healthcare services in the event of a minor emergency.
Whether your child has strep throat or needs an x-ray, consider booking a pediatric telehealth appointment with Sesame, with appointments available as early as today.
How does booking care on Sesame work?
Sesame makes it easier than ever to find and pay doctors online directly - allowing you to book an in-person or telehealth appointment in less than two minutes. To get care today, follow these easy steps:
- Search for telehealth or in-person appointments by specialty, condition, or provider
- Choose a provider at a price and time that work for you.
- Pay for your appointment online, up front.
- Before your appointment begins, complete a brief medical history form.
- If you’re seeing a doctor online, click the link sent to your email to join a secure online telehealth appointment. If you’re seeing a doctor in person, go to their office at the time of your appointment.
- If you are prescribed medication and choose medication delivery, it is usually delivered to your home within 2-3 business days. Otherwise, you can select a local pharmacy often with same-day pick-up. Providers on Sesame can prescribe anything deemed medically appropriate, except for the limited set of controlled substances (as defined under the Controlled Substances Act).
Should I book an online urgent care visit or go to the emergency room?
If you're experiencing a medical emergency or any life-threatening symptoms or conditions, you call 911 immediately or visit the emergency room or emergency department of a local clinic as soon as possible. If you have an urgent need for a non-life-threatening condition, you should be able to address your concerns through an urgent care visit. Note that on Sesame, urgent care visits may not necessarily be through a clinic that's part of the urgent care association or some kind of body that offers urgent care accreditation. Instead, our visits are always with quality board-certified doctors and providers who have experience treating and caring for patients.
Can doctors on Sesame treat emergencies?
Doctors on Sesame may be able to treat or diagnose medical conditions requiring urgent care, such as rashes, pink eye, urinary tract infections, yeast infections, sinus infections, sore throat, STDs, and more with online urgent care visits.
However, if you are experiencing a medical emergency, call 9-1-1 or go to the nearest emergency room immediately.
Can my provider prescribe medication?
Yes, physicians on Sesame can prescribe a wide range of medications, which can be useful for infections, allergies, and other acute ailments.
Please note that they will not prescribe certain drugs, such as narcotics or medications that have been designated controlled substances through telehealth.
Otherwise, many of the prescriptions available in an office setting or urgent care can be prescribed if your clinician deems it appropriate.