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During your virtual urgent care visit, healthcare providers will talk through your symptoms with you in order to diagnose your condition and come up with a treatment plan for your needs.

If you're using a virtual care platform like Sesame, healthcare providers can also prescribe medication if it's right for you. Your prescription is then sent to a pharmacy, where it can be delivered to your or made available for same-day pickup.

A virtual urgent care app is a type of mobile app that lets you access healthcare providers for common urgent care needs (such as flu symptoms, UTIs, sinus infections, allergies, pink eye and more) without having to visit a clinic in person. These apps make it easy to get care and prescriptions quickly through video visits and provider messaging.

Platforms like Sesame’s telehealth app offer this kind of virtual urgent care experience, giving you a convenient way to connect with licensed clinicians from your phone, computer or tablet.

Many online telehealth services, including Sesame, offer a messaging feature that lets you communicate directly with your urgent care provider. On Sesame, you can send messages to your clinician before and after your appointment if you have questions about your symptoms, prescriptions, follow-up steps, and more.

You can access this messaging feature through the Sesame telehealth app or by logging into your account on the website.

Yes, if your Sesame provider determines that your symptoms require prescription medication, they can write a prescription for you. Your prescription can then be sent to your doorstep through an online pharmacy, or sent to your local pharmacy for same-day pickup.

Please note that providers on Sesame do not prescribe controlled substances via telehealth, including stimulants, opioids and benzodiazepines. Otherwise, many of the prescriptions available in a doctor's office or urgent care setting can be prescribed if your clinician deems it appropriate.

Booking an online urgent care appointment with a doctor or nurse practitioner is typically the fastest way to get a prescription.

Sesame offers same-day online doctor prescription and prescription refill appointments with board-certified healthcare professionals. If deemed clinically necessary, Sesame providers can provide prescriptions and prescription refills for most non-controlled substances. They can also provide you with a doctor’s note if necessary.

Most online prescription and prescription refill appointments take around 15 minutes, and providers are able to send a prescription to a pharmacy of your choice right after your appointment.

Sesame providers can prescribe a wide variety of prescription medications, including antibiotics, antidepressants, allergy medications, blood pressure medications, birth control, and more. However, they are not able to prescribe controlled substances, such as stimulants, opioids, or benzodiazepines.

Please keep in mind that all prescriptions are issued at the discretion of your provider. If your provider decides a prescription is not necessary, the appointment is not refundable.